Our customers

Cavalry is trusted by industry leaders to help remove frustration from CX

Case studies

Solving your toughest CX challenges

Discover real stories of brands transforming CX with Cavalry

How Harry’s replaced rigid workflows with AI that actually resolves customer issues with follows through — at scale.

360%

ROI on customer experience

67%

of total ticket volume handled
out of 100k+ tickets per year

How Cavalry helped Dolls Kill scale their customer support without sacrificing brand voice.

How Naadam used Cavalry to handle peak Q4 seasonal surges in support without seasonal staffing headaches.

71%

AI automation rate during peak periods

How Cavalry helped Laundry Sauce 11X their AI support performance vs Yuma.

11X

Increase in resolved tickets vs Yuma

Stop losing customers to slow, rigid CX

Cavalry’s AI Agents solve complex issues without workflows, match human CSAT, and free your team to focus on growth